{ "name": "PEAKTEAMS team performance item bank", "version": "1.0", "dateModified": "2026-10-19", "url": "https://www.peakteams.io/item-bank", "downloadUrl": "https://www.peakteams.io/api/item-bank", "license": { "name": "Creative Commons Attribution 4.0 International (CC BY 4.0)", "url": "https://creativecommons.org/licenses/by/4.0/", "attribution": "PEAKTEAMS team performance item bank, Libaty GmbH, CC BY 4.0, https://www.peakteams.io/item-bank" }, "creator": { "name": "PEAKTEAMS", "legalName": "Libaty GmbH", "url": "https://www.peakteams.io" }, "provenance": "Items are drawn from the team-effectiveness literature and refined in use; reliability statistics will be published on /trust/psychometrics once the sample allows. No claim of validation is made for this version.", "counts": { "kpis": 18, "identityDimensions": 4, "snapshotItems": 45, "snapshotFrictionItems": 6, "identityItems": 12, "deepDiveItems": 213, "deepDiveReverseScoredItems": 9, "totalItems": 270 }, "kpis": [ { "slug": "environment-resources", "name": "Environment & Resources", "pillar": "input", "description": "Measures whether the team has adequate budget, tools, organizational support, and a conducive work environment to achieve its goals effectively.", "negativelyKeyed": false, "snapshotItemCount": 3, "deepDiveItemCount": 12 }, { "slug": "leadership-principles", "name": "Leadership Principles", "pillar": "input", "description": "Assesses leadership clarity, decision-making quality and timeliness, accountability structures, recognition practices, and how leadership navigates challenges.", "negativelyKeyed": false, "snapshotItemCount": 2, "deepDiveItemCount": 13 }, { "slug": "purpose-objectives", "name": "Purpose & Objectives", "pillar": "input", "description": "Assesses clarity of team goals, shared understanding of mission, alignment with organizational objectives, and awareness of stakeholder expectations and constraints.", "negativelyKeyed": false, "snapshotItemCount": 2, "deepDiveItemCount": 13 }, { "slug": "team-organization", "name": "Team Organization", "pillar": "input", "description": "Evaluates role clarity, appropriate skill distribution, workload balance, team composition effectiveness, and how well new members are integrated.", "negativelyKeyed": false, "snapshotItemCount": 3, "deepDiveItemCount": 12 }, { "slug": "values-vision", "name": "Values & Vision", "pillar": "input", "description": "Measures alignment on long-term vision, shared values and mission, strategic priorities, and how effectively the team communicates and maintains focus on its direction.", "negativelyKeyed": false, "snapshotItemCount": 2, "deepDiveItemCount": 12 }, { "slug": "communication-culture", "name": "Communication Culture", "pillar": "process", "description": "Measures how openly and transparently the team communicates, including information sharing, active listening, respect for diverse opinions, and the ability to raise concerns.", "negativelyKeyed": false, "snapshotItemCount": 2, "deepDiveItemCount": 13 }, { "slug": "conflict-navigation", "name": "Conflict Navigation", "pillar": "process", "description": "Assesses how effectively the team addresses disagreements, handles tensions constructively, and uses conflict as an opportunity for improvement and mutual understanding.", "negativelyKeyed": false, "snapshotItemCount": 2, "deepDiveItemCount": 13 }, { "slug": "delivery-methodology", "name": "Delivery Methodology", "pillar": "process", "description": "Evaluates the team's processes, tools, and workflows for planning, executing, documenting, and coordinating work effectively.", "negativelyKeyed": false, "snapshotItemCount": 2, "deepDiveItemCount": 13 }, { "slug": "feedback-development", "name": "Feedback & Development", "pillar": "process", "description": "Assesses the team's culture of continuous improvement, constructive feedback exchange, learning from successes and failures, and collective skill development.", "negativelyKeyed": false, "snapshotItemCount": 2, "deepDiveItemCount": 12 }, { "slug": "identification-engagement", "name": "Identification & Engagement", "pillar": "process", "description": "Measures how personally connected, proud, and emotionally invested team members feel about their work, contributions, and the team's mission.", "negativelyKeyed": false, "snapshotItemCount": 3, "deepDiveItemCount": 12 }, { "slug": "inner-drive", "name": "Inner Drive", "pillar": "process", "description": "Evaluates individual motivation, personal responsibility, ownership of outcomes, and intrinsic commitment to contributing to the team's success.", "negativelyKeyed": false, "snapshotItemCount": 2, "deepDiveItemCount": 12 }, { "slug": "innovation-growth", "name": "Innovation & Growth", "pillar": "process", "description": "Measures the team's openness to new ideas, creative problem-solving, adaptability to change, and willingness to experiment and embrace new approaches.", "negativelyKeyed": false, "snapshotItemCount": 2, "deepDiveItemCount": 13 }, { "slug": "motivation-focus", "name": "Motivation & Focus", "pillar": "process", "description": "Evaluates the team's collective enthusiasm, goal orientation, ability to maintain focus on priorities, and sustained momentum toward objectives.", "negativelyKeyed": false, "snapshotItemCount": 2, "deepDiveItemCount": 13 }, { "slug": "social-cohesion", "name": "Social Cohesion", "pillar": "process", "description": "Measures team spirit, sense of belonging, interpersonal care, mutual respect, and the quality of social bonds and supportive relationships within the team.", "negativelyKeyed": false, "snapshotItemCount": 2, "deepDiveItemCount": 13 }, { "slug": "trust-safety", "name": "Trust & Safety", "pillar": "process", "description": "Assesses psychological safety, interpersonal trust, ability to take risks, admit mistakes, and support each other without fear of judgment or blame.", "negativelyKeyed": false, "snapshotItemCount": 3, "deepDiveItemCount": 12 }, { "slug": "organizational-impact", "name": "Organizational Impact", "pillar": "output", "description": "Measures the value the team creates beyond its boundaries, alignment with organizational strategy, cross-team collaboration, and contribution to broader success.", "negativelyKeyed": false, "snapshotItemCount": 2, "deepDiveItemCount": 13 }, { "slug": "team-output", "name": "Team Output", "pillar": "output", "description": "Measures the team's ability to deliver high-quality results on time, meet performance indicators and goals, and consistently satisfy stakeholder expectations.", "negativelyKeyed": false, "snapshotItemCount": 3, "deepDiveItemCount": 12 }, { "slug": "friction-consumption", "name": "Friction & Consumption", "pillar": "friction", "description": "Measures the energy lost to organizational inefficiencies including bureaucracy, politics, administrative overhead, team instability, and unproductive meetings. Higher scores indicate MORE friction (negative impact).", "negativelyKeyed": true, "snapshotItemCount": 6, "deepDiveItemCount": 0 } ], "identityDimensions": [ { "key": "focus", "name": "Focus", "question": "Where does your team direct its attention?", "leftPole": { "code": "I", "label": "Internal", "description": "Values culture, harmony, and internal dynamics" }, "rightPole": { "code": "E", "label": "External", "description": "Values market, stakeholders, and external impact" }, "itemCount": 3 }, { "key": "structure", "name": "Structure", "question": "How does your team organize work?", "leftPole": { "code": "S", "label": "Stable", "description": "Values process, predictability, and defined goals" }, "rightPole": { "code": "F", "label": "Flexible", "description": "Values agility, adaptation, and purpose-driven work" }, "itemCount": 3 }, { "key": "interaction", "name": "Interaction", "question": "How are decisions made?", "leftPole": { "code": "C", "label": "Consensus", "description": "Values democracy, buy-in, and inclusive decisions" }, "rightPole": { "code": "D", "label": "Drive", "description": "Values speed, directive leadership, and accountability" }, "itemCount": 3 }, { "key": "value", "name": "Value Creation", "question": "How does your team create value?", "leftPole": { "code": "O", "label": "Optimization", "description": "Values efficiency, reliability, and incremental improvement" }, "rightPole": { "code": "N", "label": "Innovation", "description": "Values discovery, disruption, and creative solutions" }, "itemCount": 3 } ], "items": { "snapshot": [ { "code": "S-007", "id": "44444444-0007-0000-0000-000000000000", "text": "We have enough time and people to meet our goals.", "form": "snapshot", "kpi": "environment-resources", "kpis": [ "environment-resources" ], "pillar": "input", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-008", "id": "44444444-0008-0000-0000-000000000000", "text": "When we need support from the organization, we get it.", "form": "snapshot", "kpi": "environment-resources", "kpis": [ "environment-resources" ], "pillar": "input", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-248", "id": "44444444-0248-0000-0000-000000000000", "text": "Our team composition has been stable enough for us to work effectively.", "form": "snapshot", "kpi": "environment-resources", "kpis": [ "environment-resources" ], "pillar": "input", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-017", "id": "44444444-0017-0000-0000-000000000000", "text": "Important team decisions are made without unnecessary delay.", "form": "snapshot", "kpi": "leadership-principles", "kpis": [ "leadership-principles" ], "pillar": "input", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-018", "id": "44444444-0018-0000-0000-000000000000", "text": "Team contributions are recognized and appreciated by leadership.", "form": "snapshot", "kpi": "leadership-principles", "kpis": [ "leadership-principles" ], "pillar": "input", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-023", "id": "44444444-0023-0000-0000-000000000000", "text": "Everyone on the team can name our current top goals.", "form": "snapshot", "kpi": "purpose-objectives", "kpis": [ "purpose-objectives" ], "pillar": "input", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-024", "id": "44444444-0024-0000-0000-000000000000", "text": "We share a clear understanding of why our team exists.", "form": "snapshot", "kpi": "purpose-objectives", "kpis": [ "purpose-objectives" ], "pillar": "input", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-027", "id": "44444444-0027-0000-0000-000000000000", "text": "Everyone on the team clearly understands their own role and responsibilities.", "form": "snapshot", "kpi": "team-organization", "kpis": [ "team-organization" ], "pillar": "input", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-028", "id": "44444444-0028-0000-0000-000000000000", "text": "Our team has the skills it needs to achieve its goals.", "form": "snapshot", "kpi": "team-organization", "kpis": [ "team-organization" ], "pillar": "input", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-244", "id": "44444444-0244-0000-0000-000000000000", "text": "It is often unclear who is responsible for what.", "form": "snapshot", "kpi": "team-organization", "kpis": [ "team-organization" ], "pillar": "input", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": true, "weight": 1 }, { "code": "S-033", "id": "44444444-0033-0000-0000-000000000000", "text": "We share a clear and inspiring vision for the future.", "form": "snapshot", "kpi": "values-vision", "kpis": [ "values-vision" ], "pillar": "input", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-034", "id": "44444444-0034-0000-0000-000000000000", "text": "Our values guide how we work together.", "form": "snapshot", "kpi": "values-vision", "kpis": [ "values-vision" ], "pillar": "input", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-001", "id": "44444444-0001-0000-0000-000000000000", "text": "Different opinions are encouraged and respected.", "form": "snapshot", "kpi": "communication-culture", "kpis": [ "communication-culture" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-002", "id": "44444444-0002-0000-0000-000000000000", "text": "Everyone has access to the information they need.", "form": "snapshot", "kpi": "communication-culture", "kpis": [ "communication-culture" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-003", "id": "44444444-0003-0000-0000-000000000000", "text": "Conflicts are handled openly and constructively.", "form": "snapshot", "kpi": "conflict-navigation", "kpis": [ "conflict-navigation" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-004", "id": "44444444-0004-0000-0000-000000000000", "text": "Tensions are addressed before they escalate.", "form": "snapshot", "kpi": "conflict-navigation", "kpis": [ "conflict-navigation" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-005", "id": "44444444-0005-0000-0000-000000000000", "text": "Our team has clear processes for planning and execution.", "form": "snapshot", "kpi": "delivery-methodology", "kpis": [ "delivery-methodology" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-006", "id": "44444444-0006-0000-0000-000000000000", "text": "We coordinate efficiently using shared tools and workflows.", "form": "snapshot", "kpi": "delivery-methodology", "kpis": [ "delivery-methodology" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-009", "id": "44444444-0009-0000-0000-000000000000", "text": "We reflect on our work to improve as a team.", "form": "snapshot", "kpi": "feedback-development", "kpis": [ "feedback-development" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-010", "id": "44444444-0010-0000-0000-000000000000", "text": "Team members give each other constructive feedback.", "form": "snapshot", "kpi": "feedback-development", "kpis": [ "feedback-development" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-011", "id": "44444444-0011-0000-0000-000000000000", "text": "I feel proud to be part of this team.", "form": "snapshot", "kpi": "identification-engagement", "kpis": [ "identification-engagement" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-012", "id": "44444444-0012-0000-0000-000000000000", "text": "My work is meaningful and gives me a sense of purpose.", "form": "snapshot", "kpi": "identification-engagement", "kpis": [ "identification-engagement" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-247", "id": "44444444-0247-0000-0000-000000000000", "text": "I often think about looking for a job outside this team.", "form": "snapshot", "kpi": "identification-engagement", "kpis": [ "identification-engagement" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": true, "weight": 1 }, { "code": "S-013", "id": "44444444-0013-0000-0000-000000000000", "text": "I am motivated to contribute to the team's success.", "form": "snapshot", "kpi": "inner-drive", "kpis": [ "inner-drive" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-014", "id": "44444444-0014-0000-0000-000000000000", "text": "I take responsibility for the outcomes of my work.", "form": "snapshot", "kpi": "inner-drive", "kpis": [ "inner-drive" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-015", "id": "44444444-0015-0000-0000-000000000000", "text": "We constantly look for innovative ways to improve.", "form": "snapshot", "kpi": "innovation-growth", "kpis": [ "innovation-growth" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-016", "id": "44444444-0016-0000-0000-000000000000", "text": "We adapt quickly when things change.", "form": "snapshot", "kpi": "innovation-growth", "kpis": [ "innovation-growth", "adaptability" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-019", "id": "44444444-0019-0000-0000-000000000000", "text": "Our team is enthusiastic and goal-driven.", "form": "snapshot", "kpi": "motivation-focus", "kpis": [ "motivation-focus" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-020", "id": "44444444-0020-0000-0000-000000000000", "text": "We consistently stay focused on top priorities.", "form": "snapshot", "kpi": "motivation-focus", "kpis": [ "motivation-focus" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-025", "id": "44444444-0025-0000-0000-000000000000", "text": "We have strong team spirit and togetherness.", "form": "snapshot", "kpi": "social-cohesion", "kpis": [ "social-cohesion" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-026", "id": "44444444-0026-0000-0000-000000000000", "text": "Everyone feels accepted and valued.", "form": "snapshot", "kpi": "social-cohesion", "kpis": [ "social-cohesion" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-031", "id": "44444444-0031-0000-0000-000000000000", "text": "It feels safe to speak up with ideas or concerns.", "form": "snapshot", "kpi": "trust-safety", "kpis": [ "trust-safety" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-032", "id": "44444444-0032-0000-0000-000000000000", "text": "We trust and support each other through challenges.", "form": "snapshot", "kpi": "trust-safety", "kpis": [ "trust-safety" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-245", "id": "44444444-0245-0000-0000-000000000000", "text": "Problems in our team tend to stay unspoken.", "form": "snapshot", "kpi": "trust-safety", "kpis": [ "trust-safety" ], "pillar": "process", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": true, "weight": 1 }, { "code": "S-021", "id": "44444444-0021-0000-0000-000000000000", "text": "We make a significant contribution to the organization's success.", "form": "snapshot", "kpi": "organizational-impact", "kpis": [ "organizational-impact" ], "pillar": "output", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-022", "id": "44444444-0022-0000-0000-000000000000", "text": "Our work creates value beyond our team.", "form": "snapshot", "kpi": "organizational-impact", "kpis": [ "organizational-impact" ], "pillar": "output", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-029", "id": "44444444-0029-0000-0000-000000000000", "text": "We meet goals and deadlines consistently.", "form": "snapshot", "kpi": "team-output", "kpis": [ "team-output" ], "pillar": "output", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-030", "id": "44444444-0030-0000-0000-000000000000", "text": "Our deliverables are high-quality and meet expectations.", "form": "snapshot", "kpi": "team-output", "kpis": [ "team-output" ], "pillar": "output", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-246", "id": "44444444-0246-0000-0000-000000000000", "text": "We often miss deadlines we have committed to.", "form": "snapshot", "kpi": "team-output", "kpis": [ "team-output" ], "pillar": "output", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": true, "weight": 1 }, { "code": "S-239", "id": "44444444-0239-0000-0000-000000000000", "text": "Time is wasted navigating organizational politics.", "form": "snapshot", "kpi": "friction-consumption", "kpis": [ "friction-consumption" ], "pillar": "friction", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 0.5 }, { "code": "S-240", "id": "44444444-0240-0000-0000-000000000000", "text": "Bureaucratic processes slow down our work.", "form": "snapshot", "kpi": "friction-consumption", "kpis": [ "friction-consumption" ], "pillar": "friction", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 0.5 }, { "code": "S-241", "id": "44444444-0241-0000-0000-000000000000", "text": "I am spending much of my time on administrative tasks.", "form": "snapshot", "kpi": "friction-consumption", "kpis": [ "friction-consumption" ], "pillar": "friction", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 0.5 }, { "code": "S-243", "id": "44444444-0243-0000-0000-000000000000", "text": "Our meetings are really creating value.", "form": "snapshot", "kpi": "friction-consumption", "kpis": [ "friction-consumption" ], "pillar": "friction", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": true, "weight": 0.5 }, { "code": "S-249", "id": "44444444-0249-0000-0000-000000000000", "text": "I feel drained after our team coordination meetings.", "form": "snapshot", "kpi": "friction-consumption", "kpis": [ "friction-consumption" ], "pillar": "friction", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "S-250", "id": "44444444-0250-0000-0000-000000000000", "text": "We often have to redo work because requirements were unclear or changed mid-stream.", "form": "snapshot", "kpi": "friction-consumption", "kpis": [ "friction-consumption" ], "pillar": "friction", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 } ], "identity": [ { "code": "I-001", "id": "22222222-0001-0000-0000-000000000001", "prompt": "What describes your team best?", "leftStatement": "Our priorities are set mainly by what is going on inside the team.", "rightStatement": "Our priorities are set mainly by customers, stakeholders or the market.", "dimension": "focus", "dimensionName": "Focus", "dimensionQuestion": "Where does your team direct its attention?", "scale": "bipolar-5", "leftPole": { "code": "I", "label": "Internal" }, "rightPole": { "code": "E", "label": "External" }, "leftMapsTo": "I", "polesSwapped": false }, { "code": "I-002", "id": "22222222-0001-0000-0000-000000000002", "prompt": "What describes your team best?", "leftStatement": "We follow clear, standardized processes.", "rightStatement": "We adapt our approach flexibly when needed.", "dimension": "structure", "dimensionName": "Structure", "dimensionQuestion": "How does your team organize work?", "scale": "bipolar-5", "leftPole": { "code": "S", "label": "Stable" }, "rightPole": { 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"team-output", "kpis": [ "team-output" ], "pillar": "output", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "D-056", "id": "44444444-0056-0000-0000-000000000000", "text": "We effectively manage dependencies to deliver on time.", "form": "deep-dive", "kpi": "team-output", "kpis": [ "team-output" ], "pillar": "output", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "D-057", "id": "44444444-0057-0000-0000-000000000000", "text": "Quality is never compromised for speed.", "form": "deep-dive", "kpi": "team-output", "kpis": [ "team-output" ], "pillar": "output", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 }, { "code": "D-058", "id": "44444444-0058-0000-0000-000000000000", "text": "We have clear definitions of done for our work.", "form": "deep-dive", "kpi": "team-output", "kpis": [ "team-output" ], "pillar": "output", "scale": "agreement-5", "scaleLabels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ], "reverseScored": false, "weight": 1 } ] }, "scoring": { "scale": { "min": 1, "max": 5, "labels": [ "Strongly disagree", "Disagree", "Neutral", "Agree", "Strongly agree" ] }, "reverseScoring": "Items flagged reverseScored are flipped before aggregation: score = 6 - answer (1 becomes 5, 2 becomes 4, 3 stays 3).", "itemScore": "Item mean = arithmetic mean of all team members' answers to the item after reverse scoring. Standard deviation is computed on the same 1 to 5 scale.", "kpiScore": "KPI score (1 to 5) = weighted mean of the item means mapped to the KPI, with the item weight (1 unless stated; the four bureaucracy items of Friction & Consumption carry 0.5 each).", "pillars": { "input": { "label": "Input", "kpis": [ "purpose-objectives", "values-vision", "environment-resources", "team-organization", "leadership-principles" ], "score": "Mean of the 5 KPI means in the pillar (one KPI = one vote, however many items it has)." }, "process": { "label": "Process", "kpis": [ "communication-culture", "trust-safety", "social-cohesion", "delivery-methodology", "conflict-navigation", "feedback-development", "innovation-growth", "motivation-focus", "identification-engagement", "inner-drive" ], "score": "Mean of the 10 KPI means in the pillar (one KPI = one vote, however many items it has)." }, "output": { "label": "Output", "kpis": [ "team-output", "organizational-impact" ], "score": "Mean of the 2 KPI means in the pillar (one KPI = one vote, however many items it has)." }, "friction": { "label": "Friction", "kpis": [ "friction-consumption" ], "score": "Friction is one KPI, so the pillar score is that KPI mean (1 to 5, higher = more friction)." } }, "overallScore": "Overall performance score (1 to 5) = mean of the 17 value-creating KPI means (Friction & Consumption excluded).", "teamNetValue": { "formula": [ "Value Score = (Input + Process + Output) / 3", "Value Points = (Value Score - 1) / 4 x 100", "Friction Load = (Friction - 1) / 4", "Friction Tax = Friction Load ^ 2", "Team Net Value = Value Points x (1 - Friction Tax), rounded to an integer and clamped to 0..100" ], "frictionTaxExponent": 2, "max": 100, "bands": [ { "key": "critical", "label": "Critical", "min": 0, "max": 20 }, { "key": "poor", "label": "Poor", "min": 20, "max": 40 }, { "key": "average", "label": "Average", "min": 40, "max": 60 }, { "key": "good", "label": "Good", "min": 60, "max": 80 }, { "key": "excellent", "label": "Excellent", "min": 80, "max": 100 } ], "examples": [ { "input": 5, "process": 5, "output": 5, "friction": 1, "tnv": 100 }, { "input": 4, "process": 4, "output": 4, "friction": 1.5, "tnv": 74 }, { "input": 3.9, "process": 3.9, "output": 3.9, "friction": 2.5, "tnv": 62 }, { "input": 3, "process": 3, "output": 3, "friction": 3, "tnv": 38 }, { "input": 4, "process": 3.5, "output": 4, "friction": 4, "tnv": 31 } ] }, "friction": "Friction & Consumption is the one negatively keyed KPI: a higher score means more friction. Its items are never reverse-scored into a \"good\" direction; instead the KPI mean enters Team Net Value as a tax on the value the team creates. Friction items are excluded from the overall score, from strengths and from growth opportunities; in the consensus matrix their quadrant is assigned on the flipped score (6 - mean) while the displayed mean stays as answered. The item \"Our meetings are really creating value.\" is positively phrased inside this KPI and is therefore reverse-scored.", "identity": { "answerToScore": "Each identity item shows two statements on a 5-point bipolar scale: 1 = fully the left statement, 3 = centre, 5 = fully the right statement. The team mean per item is rescaled to -5..+5 via score = (mean - 3) x 2.5 (implemented as the 1..10 intermediate (mean - 1) x 2.25 + 1, then (x - 5.5) x 10/9, which is the same line), so 1 maps to -5, 3 to 0 and 5 to +5. For items whose poles are swapped (leftMapsTo equals the dimension's right pole code) the sign is flipped.", "dimensionScore": "Dimension score (-5..+5) = mean of its three sign-corrected item scores (weight 1 each). Negative values point to the left pole, positive values to the right pole.", "code": "The four-letter team identity code takes, per dimension, the left pole code when the score is below 0 and the right pole code otherwise (an exact 0 resolves to the right pole by convention and is flagged as leaning). Four dimensions with two poles each give 16 identities.", "leanMaxAbsScore": 1, "lean": "A dimension with |score| below 1.0 is reported as \"leans\" towards its pole rather than as a settled trait.", "confidence": "Confidence (0..1) = max(0, 1 - sd / 5), where sd is the standard deviation of the individual respondents' sign-corrected scores on the -5..+5 scale (with a single respondent, the spread of the three item scores is used instead)." }, "cohesion": { "formula": "Team Cohesion (0..100) = (1 - min(mean item variance / 4, 1)) x 100, where the variance (population variance) is computed per performance item across all respondents and averaged over the items with at least two answers; 4 is the maximum variance on a 1 to 5 scale (half the team at 1, half at 5). Identity items are excluded.", "range": "100 = every member gave the same answer to every item; 0 = maximal disagreement." }, "consensus": { "highAgreementMaxStdDev": 0.8, "lowAgreementMinStdDev": 1.2, "matrixAgreementCutStdDev": 1, "matrixScoreCut": 3.5, "description": "Per item, agreement is \"high\" when the standard deviation is below 0.8, \"low\" at or above 1.2, \"medium\" in between. The consensus matrix uses a score cut of 3.5 and an agreement cut of 1." }, "itemThresholds": { "strengthMinScore": 4, "growthMaxScore": 3, "criticalMaxScore": 2.5 }, "responseThreshold": { "minimum": 5, "description": "Results appear only once at least five team members have answered; the owner's own answer does not count. Filters that would isolate fewer respondents are refused.", "smallSampleMaxResponses": 8 } } }