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The Science of Team Performance

Stop Measuring Happiness
Start Measuring Value

A happy team can produce zero value. A "productive" team can burn through talent.
We measure what actually matters: net value creation.

The Problem

Why Most Team Analytics Fail

Traditional HR tools ask "Are you happy?" – but happiness doesn't equal performance.

🏌️

The Country Club

High Happiness, Zero Output

Everyone loves their job, the culture is amazing, and team satisfaction scores are through the roof. But somehow, projects never ship on time, and the team produces nothing of value.

Traditional surveys: "Great team!" ✓
Business reality: "What did they actually deliver?" ✗

🔥

The Burnout Shop

High Output, High Turnover

The team hits every target and crushes deadlines. But people are exhausted, turnover is 40% annually, and you're spending more on recruiting than the team's entire output is worth.

Traditional surveys: "High performers!" ✓
Business reality: "Net ROI negative." ✗

Sentiment ≠ Performance

Traditional analytics measure correlation. We measure causation—the actual mechanics of how teams create (or destroy) value.

The Solution

The Team P&L Model

We treat every team as a micro-enterprise with its own profit & loss statement. Revenue minus costs equals net value.

Input → Process → Output − Friction = Team Net Value

4.1
Input
5 KPIs
4.2
Process
10 KPIs
4.0
Output
2 KPIs
-2.1
Friction
Team Net Value
132
Phase A

INPUT

The Assets

  • Talent & Skills
  • Resources & Budget
  • Clarity & Direction

Key Insight: Determines if failure is a resource issue (management) or execution issue (team).

Phase B

PROCESS

The Multiplier

  • Psychological Safety
  • Trust & Cohesion
  • Communication & Coordination

Key Insight: High-trust teams multiply inputs 1.5x. Low-trust teams destroy 30% of potential.

Phase C

OUTPUT

The Value

  • Delivery Quality
  • Stakeholder Impact
  • Innovation Results

Key Insight: What the outside world actually receives and values from your team.

Phase D

FRICTION

The Hidden Tax

  • Bureaucracy Overhead
  • Political Maneuvering
  • Rework & Waste

Key Insight: Friction can only tax value that exists—you can only lose what you're creating.

The Score

Team Net Value

A single number that captures the full picture of team value creation on a 0-200 scale.

Team Net Value
Critical
0
04080120160200
CriticalPoorAverageGoodExcellent

Minimal value being created—focus on building core capabilities first

The TNV Formula

TNV = [(Input + Process + Output) / 3 − 1] × 50 − Friction × 10

Scale: 0-200. Below 80 = needs attention. Above 120 = high performer.

Deep Dive

18 Key Performance Indicators

We measure team performance across 18 KPIs grouped into Input, Process, and Output categories.

INPUT

(5 KPIs)
Purpose & Objectives
4.2
Values & Vision
4.1
Environment & Resources
4
Team Organization
4.1
Leadership Principles
4
Team Cohesion

How Aligned is Your Team?

Team Cohesion measures how much your team members agree across all survey questions. Lower variance = higher cohesion.

Your Team Cohesion

72
Good Cohesion
Solid agreement across the team

Strong Alignment (80%+)

High agreement, shared understanding

Your team members see things similarly across most areas. This high level of agreement suggests shared understanding and aligned perspectives.

Moderate Alignment (40-60%)

Mixed agreement, some variation

Your team shows mixed agreement across different areas. This variation suggests opportunities for better alignment conversations.

Low Alignment (<40%)

Significant disagreement

Your team shows significant variation in perspectives. This suggests important opportunities for alignment and shared understanding.

Hidden Dynamics

We Don't Trust Averages

A score of "3.0" could mean everyone voted 3 (stability)... or half voted 1 and half voted 5 (civil war). Agreement matters as much as score.

Zone of Truth

High Score + High Agreement

True strengths. Everyone agrees this works well. Build on these confidently.

Silent Killer

High Score + Low Agreement

Delusion. Leaders think it's great; others don't. These cause the worst surprises.

Known Broken

Low Score + High Agreement

Shared pain points. Easiest to fix because everyone agrees it needs work.

Unclear Areas

High Score + Low Agreement

Mixed signals. Some see strengths, others see room for improvement. These need team discussion to clarify perceptions.

Your Consensus Matrix

Agreement ↑
Known Challenges
Strengths
Hidden Concerns
Unclear Areas
Average Score →
Known Challenges6
Strengths11
Hidden Concerns8
Unclear Areas8

Showing up to 10 most significant items per category

Team Identity

16 Team Identities

Like Myers-Briggs for teams. Four dimensions create 16 distinct operating styles—each with superpowers and blind spots.

FOCUS

Internal (I)External (E)

STRUCTURE

Stable (S)Flexible (F)

INTERACTION

Consensus (C)Drive (D)

VALUE

Optimize (O)Innovate (N)

Your Team's DNA

Your Team Identity
E
F
C
N

Focus

E

Where does your team direct its attention?

InternalExternal
+0.5Balanced
IInternal

Values culture, harmony, and internal dynamics

EExternal

Values market, stakeholders, and external impact

Structure

F

How does your team organize work?

StableFlexible
+1.3Flexible
SStable

Values process, predictability, and defined goals

FFlexible

Values agility, adaptation, and purpose-driven work

Interaction

C

How are decisions made?

ConsensusDrive
-0.7Balanced
CConsensus

Values democracy, buy-in, and inclusive decisions

DDrive

Values speed, directive leadership, and accountability

Value Creation

N

How does your team create value?

OptimizationInnovation
+2.0Innovation
OOptimization

Values efficiency, reliability, and incremental improvement

NInnovation

Values discovery, disruption, and creative solutions

Example Identities

ESCOThe Machine

"Reliability is our Religion"

Superpower: Unbeatable consistency
Blind Spot: Zero agility
EFDNThe Pioneers

"Move Fast, Break Things"

Superpower: Radical innovation
Blind Spot: Technical debt
IFCOThe Family

"Ohana means Family"

Superpower: Psychological Safety 10/10
Blind Spot: Tolerates underperformance
The Science

Built on Decades of Research

Our methodology is grounded in the Input-Mediator-Output-Input (IMOI) model—one of the most cited and empirically robust frameworks in team science.

I

Inputs

Starting conditions: composition, resources, context

M

Mediators

Emergent states + processes: trust, safety, communication

O

Outputs

Results: performance, satisfaction, learning

Feedback Loop: Outputs become new inputs, creating continuous learning and adaptation.

Why This Matters for Your Team

Comprehensive Coverage

We assess structural factors, relational dynamics, AND outcomes.

Focus on What Matters

Mediators are where teams have the most leverage for change.

Continuous Improvement

Track how dynamics evolve and see the impact of changes over time.

Actionable Insights

Target specific factors that will have the biggest impact for YOUR team.

Actionable

One Big Thing

To avoid analysis paralysis, we don't give you 20 fixes. We give you one high-leverage intervention—the single most important thing to focus on right now.

1

Survival Check (Safety)

IF Psychological Safety < 2.5
OBT: "Stop the Bleeding"

Intervene on toxic behavior or fear. Nothing else matters until this is fixed.

2

Clarity Check (Direction)

IF Goal Alignment < 3.0
OBT: "Reset the Compass"

You cannot optimize execution if the target is wrong.

3

Energy Check (Burnout)

IF Consumption Score > 4.0
OBT: "Cut the Fat"

Cancel meetings, reduce bureaucracy. The team is too tired to innovate.

4

Process Check (Consensus)

IF Silent Killer detected
OBT: "Bridge the Gap"

The leader believes X, the team believes Y. Align reality.

5

Optimization Check

IF All above healthy
OBT: "Push for Impact"

Focus on external stakeholder value and innovation.

Ready to See What Your Team
is Really Made Of?

Get your Team Net Value score, discover your identity, and receive one high-leverage recommendation—all in under 10 minutes per team member.

Free tier available • No credit card required • Results in minutes